![]() ![]() Upon purchase, you agree to this policy and understand that our policy does not go against your rights detailed under the Australian Consumer Law.īy purchasing a product from 4X4OC, your purchase of goods come with automatic guarantees that they will work and do what you asked for. Please take the time to read through our returns policy. ![]() Sequential lights professional#Our aim is to provide a smooth and professional service at all times. Should you have any shipping related enquiries, please do not hesitate to get in contact with us. International orders may even arrive faster than the 10 days minimum depending on the current climate and demand. The time frame may include delays out of our control. Please note: timeframe estimates are from when the parcel is sent and only account for business days.Īll orders are processed and sent as soon as we can. The courier being used will be stated on the checkout page and when you receive your tracking details. This saves on double handling, reduces shipping time and overall reduces our carbon footprint. Some larger orders may be dispatched from the supplier directly where alternative shipping companies are used. We ship with various shipping providers to best suit the product ordered. If you haven't received your order by the ETA, please feel free to email so that we can do our best to follow up on your order with the courier company. ![]() We can assist where possible, however, once the item has been dispatched it is out of our control. Any courier issues are to be followed up with the courier/freight company directly by you (customer). Please note that, once a tracking number has been issued, it is the customer's responsibility to keep up to date with tracking updates. All orders placed on 4X4OC will receive an email confirmation with a tracking number. ![]()
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